Order info
After you've placed an order online, you will receive a email confirmation. This email contains a unique order code which you can use to check the status of your order at any time.
Shipping information
Cash on delivery orders will usually be shipped within one business day. Other orders will be shipped within one business day after we have received the payment, provided that all products are in stock.
Select your country below for an estimate of the delivery time
With the table below you can estimate the shipping costs. The exact shipping costs will be calculated when you place an order.
| Select a shipping method | Description | Delivery time | Start price |
|---|---|---|---|
| Dutch mail service |
Delivery with Dutch Postnl postal service. Only available in the Netherlands | 1 - 2 | $ 0,00 |
| Europe Priority |
Economy shipping to all European countries. If possible the order is sent in an envelope. Larger orders will be sent in a discreet package. | 3 - 6 | $ 11,02 |
| DHL Express | European Express Delivery with DHL. Always shipped in a discreet package. | 1 - 2 | $ 11,71 |
| World Priority | Fast worldwide shipping. | 5 - 12 | $ 20,66 |
Please select a country first to view detailed shipping information.
Payment options
You can pay with money transfer, cash, cheque or cash on delivery (Europe). We prefer money transfer payments: we have several international bank accounts to make this easy for you. Please see our bank account overview for more information.
Below you can find all available payment options and the extra costs. Click on a payment method for more detailed information.
| Select a payment method | Description | Costs |
|---|---|---|
| Paysafecard | Prepaid card payment | $ 0,00 |
| Bancontact / Mr.Cash | Direct online banking. Only available in Belgium | $ 0,00 |
| Credit Card | Online creditcard payment with Master Card or Visa | $ 0,00 |
| Money transfer | Bank transfer. Note: we cannot process payments via Swedish SEB bank | $ 0,00 |
| iDEAL | Direct online banking. Only available in Holland | $ 0,00 |
| Cheque | International cheque or international money order | $ 12,40 |
| Cash On Delivery | Pay to the postman upon delivery | $ 13,78 |
| Cash | Sending cash money | $ 0,00 |
| Paypal | Quick online payment with paypal.com | $ 0,00 |
| Bitcoin | Pay with Bitcoins through MtGox. Bitcoin is a peer to peer cryptocurrency. | $ 0,00 |
Please select a country first to view detailed payment information.
Discreet shipping
All our packages are discreet, with only your address and a generic return address on the outside of the package.
Full insurance
All packages we send are fully insured. If the products do not arrive at your address for whatever reason, we will start an investigation at the postal service. This may take a while. Once we find out what has gone wrong with your package, we either send the package again or refund your payment.
This insurance only applies to countries in the European Union, Switzerland and the United States.