Order information

Order procedure

After you've placed an order online, you will receive a confirmation e-mail immediately. If you place an order by fax, e-mail or regular mail, you will receive a confirmation e-mail within one or two days. The confirmation you receive contains a unique order code which you can use to check the status of your order at any time.

Shipping information

Cash on delivery orders will usually be shipped within one business day. Other orders will be shipped within one business day after we have received the payment, provided that all products are in stock.

Select your country below for an estimate of the delivery time:


Select country *

With the table below you can estimate the shipping costs. The exact shipping costs will be calculated when you place an order.

Select a shipping method	Description	Delivery time	Start price
Dutch mail service	Delivery with Dutch TNT postal service. Only available in the Netherlands.	1 - 2	$ 0,00
Europe Priority	Fast, Economy shipping to all European countries.	3 - 6	$ 10,34
World Priority	Fast worldwide shipping	5 - 12	$ 19,38
Express service	Worldwide, traceable and fast delivery	1 - 3	$ 31,01

» » Please select a country first to view detailed shipping information.

Payment options

You can pay with money transfer, cash, creditcard, cheque or cash on delivery (Europe). We prefer money transfer payments: we have several international bank accounts to make this easy for you. Please see our bank account overview for more information.

Below you can find all available payment options and the extra costs. Click on a payment method for more detailed information.

Select a payment method	Description	Costs
Sofortbanking	Pay with your own online banking account	$ 0,00
Credit card	All major Master Cards, Visa Cards and American Express credit cards are accepted.	$ 1,94
Money transfer	Money transfer	$ 0,00
iDEAL	Direct online payment with internet-banking at your own bank. Only available in Holland.	$ 0,00
Cheque	International cheque or international money order	$ 11,63
Cash On Delivery	Pay to postman upon delivery	$ 7,75
Cash	Sending cash money.	$ 0,00

» » Please select a country first to view detailed payment information.

Discrete packing

All packages are discretely packed, with only your address and a return address on the outside of the package.

Full insurance

All packages we send are fully insured. If the products do not arrive at your address for whatever reason, we will start an investigation at the postal service. This may take a while. Once we find out what has gone wrong with your package, we either send the package again or refund your payment.

This insurance only applies to countries in the European Union, Switzerland, The United States, Japan.

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